Do static AI evaluations miss harms that build over time?
Current AI safety tests assess isolated model responses, but real-world use involves sustained interaction. Can single-turn evaluations detect harms like parasocial attachment and overreliance that accumulate only through repeated use?
The paper argues that AI model evaluations have "relied primarily on static, isolated tests that assess models based on their responses to individual prompts," a method mismatched with real-world use "where applications increasingly depend on sustained back-and-forth interaction." It names the harms this disconnect misses as "interaction harms—issues like inappropriate parasocial relationships, social manipulation, and cognitive overreliance that develop over time through repeated interaction, rather than through isolated outputs." As evidence of stakes, it points to AI companion use now the subject of litigation against major developers, a Federal Trade Commission inquiry into companion chatbots, and a U.S. Senate Judiciary hearing. The core example: "a user who relies on an AI companion for daily conversation over weeks or months may experience changes in decision-making and emotional state even when each individual response passes standard safety evaluations."
The mechanism is a three-part validity critique of current evaluation practice: it is static (single prompt-response pairs rather than trajectories), it assumes a universal user experience, and it has limited construct validity for complex concepts. The paper proposes replacing this with evaluation grounded in "interactional ethics," organized around three principles — designing ecologically valid interaction scenarios tied to user objectives and interaction modes, measuring human impact (psychological, behavioral, and interaction-output changes) rather than only output quality, and choosing participation strategies that balance experimental control against authentic interaction.
This sharpens a pattern already visible elsewhere in the library: Do chatbot safety measures accidentally increase emotional entanglement risks? names relational harms that emerge the same way — through accumulation rather than any single exchange — and this paper supplies the evaluation-design argument for why static tests would miss exactly that kind of harm. It runs parallel to Should interactive evaluation be designed as a unified paradigm?, which makes the general case that interactive evaluation needs principled design rather than ad hoc benchmark adoption; this paper is the harms-specific instance of that same argument, aimed at psychological and relational risk rather than agent task performance. It also gives the evaluation-methodology counterpart to the empirical finding in Does how much time people spend with chatbots drive worse outcomes?, which demonstrates in a trial exactly the kind of accumulated, usage-driven harm this paper says static single-turn tests cannot detect.
The excerpt is a position and framework paper, not an empirical study: it does not report new measurements, specific metrics, or a tested evaluation protocol, and it leaves open how to recruit and protect participants, how researchers gain access to representative interaction data, and what shared infrastructure interactive evaluations would need. The implication it supports is narrower than interactive evaluation works — only that static, single-turn evaluation is structurally unable to capture harms that are defined by their accumulation over repeated interaction, which argues for supplementing, not replacing, existing model evaluations.
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Do safety evaluations reliably measure real deployed AI safety risks? When do people apply social norms to AI systems? Can sequences of locally safe agent actions violate system-level constraints? Does personalization in chatbots strengthen engagement or undermine authentic interaction?Related concepts in this collection 7
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Do chatbot safety measures accidentally increase emotional entanglement risks?
When researchers reduce overt harms in conversational AI, do safety interventions inadvertently shift risk to relational harms like emotional dependence? This matters because evaluating interventions on a single risk dimension could mask harmful trade-offs.
both name relational harms that surface only through sustained engagement, not single exchanges
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Should interactive evaluation be designed as a unified paradigm?
As AI systems increasingly act over time through tools and environments, how should we structure evaluation of these interactions? Current benchmarks are fragmented and incomparable, raising the question of whether interactive evaluation needs principled design standards rather than ad-hoc adoption.
the general evaluation-design argument this paper applies specifically to psychological and relational harms
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Why don't design recommendations transfer cleanly to AI companions?
This research explores why design guidance from adjacent fields like trustworthy AI fails to apply straightforwardly to AI companions. It asks whether ethics and UX can be treated separately or must be negotiated together for each design choice.
same companion-harm context, applied to design guidance rather than evaluation method
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Does how much time people spend with chatbots drive worse outcomes?
If chatbot design features don't predict loneliness or dependence, what does? This RCT tested whether voluntary usage amount—rather than voice quality or conversation type—explains why some users end up worse off.
an empirical instance of the sustained-use harm pattern this paper argues static evaluations miss
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How should we categorize different types of human-AI interaction?
Can human-AI engagement be sorted into distinct modes based on who holds initiative and whether goals are shared? Understanding these patterns matters for designing evaluation scenarios that reflect real-world use.
the scenario-design taxonomy this paper proposes for building ecologically valid evaluation contexts
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Can HHH criteria alone capture harms from agentic AI?
Explores whether semantic-focused alignment standards like HHH adequately address risks when AI systems act as social agents in ongoing relationships with users, rather than just generating isolated outputs.
Extends A: ties missed interaction harms to HHH criteria covering only semantic harms, not relational ones
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Does social AI actually solve the problems it promises to fix?
A design study with 24 participants explored whether AI integrated into social life helps or harms interpersonal connection, agency, and privacy—questioning whether user-centered AI design overlooks broader social consequences.
Evidence for A: finds AI entanglement in social life causes agency, identity, and privacy harms from sustained interaction
Related papers in this collection 8
Papers most semantically related to this note, ranked by cosine similarity in the embedding space.
- Towards interactive evaluations for interaction harms in human-AI systems
- Sycophancy Towards Researchers Drives Performative Misalignment
- Psychological Influences of Conversational AI: Research and Design Directions for Reducing Harm and Promoting Well-Being
- Models That Know How Evaluations Are Designed Score Safer
- The safety failures we are not instrumenting: a perspective on hidden safety-critical challenges in modern AI systems
- The Role of Cooperation in Responsible AI Development
- How AI Can Degrade Human Performance in High-Stakes Settings
- The Evaluation Differential: When Frontier AI Models Recognise They Are Being Tested
Original note title
interaction harms such as parasocial attachment and overreliance accumulate through sustained use and evade static single-turn evaluation