Do AI shopping agents destroy search ad revenue while leaving influencer marketing intact?
Explores whether AI agents that fulfill shopping needs by collapsing discovery funnels will erode search advertising while want-creation through influencer platforms remains protected from agent disruption.
Emil Rustamli argues that as AI agents take over shopping — Perplexity's shopping feature, ChatGPT's shopping mode, Mastercard's "Agent Pay," Visa's "Intelligent Commerce" partnership with OpenAI, Perplexity, Stripe, and Microsoft — they compress "the discovery-to-decision process," cutting into the ad revenue tied to search result pages and product listings. He cites Klarna CEO Sebastian Siemiatkowski predicting shoppers will "stop visiting retailer websites altogether" and instead just "send" their AI to buy. Rustamli calls the resulting pattern, following a Bain & Company brief, "zero-click" search: the user gets an answer without the clicks that generate ad impressions.
The mechanism he gives is twofold. First, an unnamed analysis found that when an AI answer topped Google results, paid-search click-through fell "from ~21% to under 10%," with organic results seeing "a ~70% drop in clicks" — concerning because Google search ads brought in "$175 billion" in 2023, "more than half of Alphabet's total revenue." He extends the same logic to Amazon, arguing that an AI assistant querying Amazon's database and placing an order directly turns the retailer into "a transaction back-end rather than a digital mall with aisles of ads," even though Amazon keeps the sale. Second, he argues this erosion has a boundary: "AI agents excel at fulfilling needs, but they're trash at creating wants." A need ("best bagless vacuum under $300") is a solved query; a want (the lip gloss a TikToker swears by, the home decor piece seen on Instagram) is "created through discovery, vibes, and social influence" — territory he says AI "simply can't compete" in against "the dopamine hit of scrolling." He points to influencer marketing budgets "projected to hit $9.3 billion in 2025 (up 14% from 2024)" as evidence that want-creation value is migrating toward, not away from, human social platforms.
This gives the needs/wants distinction as the limiting condition on Why do consumers delay adopting agentic search?: that note's formal model treats agentic search adoption as a platform-revenue-ranking question across the board, while Rustamli's argument implies the ranking differs by query type — need-driven queries are where agents substitute for ad-funded discovery, want-driven queries are where they can't. It also sits alongside Will brands succeed by building their own AI shopping agents?: Accenture frames the threat as brands needing to win agent-mediated decisions, but Rustamli's account suggests that threat is confined to need-fulfillment purchases, leaving want-creation as a channel brands can still own directly through social and influencer content. And where Can an AI agent serve both merchant and user interests fairly? identifies a loyalty conflict inside the agent's own business model, Rustamli's piece describes the adjacent structural question of where ad dollars go once the agent, loyal or not, closes the need-based transaction. The zero-click mechanism he describes for shopping search parallels what Will AI Overviews reduce search referral traffic to publishers? documents for news publishers — the same AI-answer-suppresses-click pattern, applied to a different ad-revenue-dependent industry.
The piece offers no sourced study for its own central numbers — the Google CTR figures are attributed only to "one analysis," unnamed, and the needs/wants claim is Rustamli's own framing rather than a tested finding. It is also written from mid-2025, before OpenAI's and Visa's later protocol announcements and before any agentic-commerce ad model shipped, so its prediction that "social media and influencer marketing might actually become more valuable" is a forecast, not an observed shift. The implication it supports is narrower than AI kills ad revenue: the erosion is specific to discovery-funnel advertising around pre-formed needs, and the piece's own logic predicts a compensating migration of ad spend toward want-creation channels rather than a net decline in advertising.
Inquiring lines that read this note 31
This note is a source for these research framings, grouped by the broader line of inquiry each explores. Scan the bold lines of inquiry; follow any specific question forward.
How can merchant-funded agents remain loyal to consumer interests in digital commerce?- Can agent platforms profit more from search than consumers benefit from it?
- How much ad revenue does Amazon lose when agents skip sponsored listings?
- What happens to traditional retailer-shopper relationships as third-party agents grow?
- Why might agentic search become profitable for platforms before helping consumers?
- What would happen if users discovered their agent's recommendations were paid for?
- How are platforms like DoorDash building hundred-billion-dollar ad businesses on the human attention layer?
- How does agent adoption shift publisher revenue models away from ad-supported clicks?
- What different metrics explain the gap between agent crawler dominance and retail referral traffic?
- Can platforms profit from agentic search before consumers actually prefer it?
- Do sponsored agents or advertising-funded assistants face hidden incentive conflicts?
- Will platforms resist agent-based access to protect advertising revenue?
- Can agentic search become revenue-superior for platforms before benefiting consumers?
- Where do advertising budgets flow when AI fulfills transactional queries without ads?
- Why might agentic search generate platform revenue before benefiting individual consumers?
- Would banning agent advertising actually change behavior or just revenue labels?
- What share of Amazon's total profit comes from marketplace advertising?
- Why would Amazon block Meta's Muse if agents threaten human-dependent margins?
- Why might agentic markets underperform compared to traditional consumer search markets?
- Can agentic search become revenue-superior for platforms before consumers prefer it?
- Why does platform revenue motive conflict with consumer welfare in search markets?
- When do platforms benefit from agentic search before consumers do?
- Why are holiday returns declining as AI-referred traffic increases?
- Which retail categories are most vulnerable to agent-driven basket fragmentation?
- What role would shortlist inclusion play if agents eliminate sponsored ad visibility?
- When does agent-mediated search become cheaper in principle but not adopted?
- How do advertising incentives change what AI models recommend to users?
Related concepts in this collection 6
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Why do consumers delay adopting agentic search?
Platforms benefit from agentic search before consumers do privately. This note explores whether rational cost-minimization—weighing time spent on search itself—explains adoption delays beyond simple distrust of AI.
Rustamli's needs/wants split suggests that formal model's revenue ranking differs by query type
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Will brands succeed by building their own AI shopping agents?
Explores whether brands can compete by creating proprietary AI agents that mediate consumer purchases, or whether structural conflicts of interest and missing ecosystem conditions will undermine this strategy.
Rustamli narrows the agent-mediated threat Accenture names to need-fulfillment purchases, leaving want-creation to brands
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Can an AI agent serve both merchant and user interests fairly?
Explores whether an agent funded by merchant referral fees can make unbiased recommendations on behalf of users, or whether the payment structure creates an unavoidable conflict of interest.
Azhar's loyalty conflict sits inside the same agentic-commerce business model whose ad-revenue displacement Rustamli traces
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Will AI Overviews reduce search referral traffic to publishers?
Publishers expect search referral traffic to decline significantly as Google's AI Overviews answer queries directly without linking out. The question explores whether this forecast reflects real erosion or sentiment-based speculation about search economics.
the same zero-click, AI-answer-suppresses-click mechanism, documented here for news publishers instead of shopping search
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Are AI agents making attention-based ads irrelevant for aggregators?
Does the shift toward AI agents that rank by user preferences rather than paid placement fundamentally undermine the ad-supported business model of travel and shopping aggregators like Tripadvisor?
Jarc's Tripadvisor revenue decline is cited as evidence for Rustamli's claim that agents erode ad-funded aggregator revenue
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Could agents redirect merchant ad budgets toward customer savings?
Jaipuria explores whether AI purchasing agents might shift merchants' spending from platform ads to price cuts and better terms, using Google's Direct Offers as a live test case. This matters because it could reshape how merchants compete when humans stop doing the choosing.
Jaipuria extends Rustamli's ad-erosion claim, showing freed ad budgets redirect into price concessions to win an agent's choice
Related papers in this collection 8
Papers most semantically related to this note, ranked by cosine similarity in the embedding space.
- Agentic AI in Retail: How Autonomous Shopping Is Redefining the Customer Journey
- What Is Your AI Agent Buying? Evaluation, Biases, Model Dependence, & Emerging Implications for Agentic E-Commerce
- AI Agents Want to Shop for You: The Future of Agentic Commerce
- AI Agents and the Future of Ad-Revenue Businesses
- Agentic Commerce and Incentives
- Are Behavioral Pricing Tactics Dying? A Study of Price Endings & Partitioned Pricing Effects on Machine Buyers
- An Agentic Commerce Reality Check
- From Product Search to Preference Articulation: The Economics of Agentic Commerce
Original note title
Rustamli argues AI shopping agents erode search ad revenue by fulfilling needs but cannot create the wants that drive influencer marketing