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Does rational cooperation actually describe how AI communication works?

Gricean models assume good-faith rational agents coordinating meaning. But do AI systems designed to persuade—using credibility, emotion, and non-rational appeals—really operate under these assumptions? What happens when we drop the rationality premise?

Synthesis note · 2026-05-02 · sourced from Human Centered Design
What happens to social order when AI removes ritual constraints? What grounds language understanding in systems without embodiment?

The Rhetorical XAI paper makes a theoretical move that matters beyond XAI. It notes that Grice's maxims assume "people engaged in communicative interaction will do their best to get their message across, and in doing so will abide by a number of conversational conventions." In practice, communication often departs from these ideals. Rhetoric foregrounds what pragmatics idealizes away — credibility (ethos), affect (pathos), and non-rational influence — and treats them as constitutive of how communication actually works rather than as failure modes to be corrected. Pragmatic models of HCI communication, built on cooperative assumptions, cannot capture systems whose interfaces are designed to persuade.

This is a foundational point for any communication-centric account of AI. Pragmatic models treat language as a coordination instrument among rational agents trying to share understanding. Rhetoric treats language as a strategic instrument among situated agents trying to bring about adoption, change, action — and grants that affect, credibility, and non-rational appeals are first-class mechanisms, not noise. The two pictures are not on a continuum; they make different claims about what communication is. Treating AI systems through Gricean lenses presumes a cooperative interlocutor where there is, at minimum, a designed artifact with adoption-shaped incentives.

This is a theoretical sibling to the quasi prefix fails for communicative states because communication is constitutively intersubjective — you cannot weaken communication you can only eliminate it — both insights argue that imported philosophical frames (cooperative pragmatics, qualified mental-state language) miscarry when applied to AI communication because the underlying constitutive assumptions don't hold. And it is in productive tension with Does chain-of-thought reasoning reflect genuine thinking or performance?: the performative-CoT result shows that even within an apparently logical artifact (chain-of-thought), the rhetorical/performative dimension dominates on easy cases. Logos and pathos do not separate cleanly; performance bleeds into reasoning even at the token level.

For the Conversation Glossary project, this is foundational vocabulary for the tension between Habermas's ideal speech and Goffman/Bakhtin's situated communication. Language as event is rhetorical, not propositional, and AI systems live in event-time.

Inquiring lines that read this note 13

This note is a source for these research framings, grouped by the broader line of inquiry each explores. Scan the bold lines of inquiry; follow any specific question forward.

How do LLMs distinguish causal reasoning from temporal and semantic associations? How do formal dialogue structures reveal conversation coherence mechanisms? What makes AI persuasion effective and how can we counter it? How do multi-agent systems achieve genuine cooperation and reasoning? Does conversational format create illusions of genuine AI communication? Can AI systems balance emotional competence with factual reliability? What mechanisms enable AI systems to generate and spread false beliefs? Can AI systems develop genuine social understanding without embodiment? How do language models establish social grounding in human dialogue? How does reasoning effort affect AI theory of mind performance? How can humans calibrate appropriate trust in AI systems?

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Original note title

rhetoric breaks the idealized-rationality assumption baked into Gricean and pragmatic models of HCI communication