Is AI shifting from message conduit to active conversation participant?
HCI researchers may be reconceiving AI's role in human-to-human communication, moving beyond passive formatting toward active participation. This matters as systems grow more capable post-2023.
The scoping analysis of AI-Mediated Interpersonal Communication (AIMIC) names one change as its clearest finding: "a shift in AI's role as a passive channel to an active communication participant." The corpus is 52 full papers curated under PRISMA from HCI literature published January 2016 to May 2026. The discussion says that despite the growth in publication volume, the clearest trend is qualitative, "a qualitative shift in what AI is asked to do," and it presents this as one of "broader shifts in how HCI researchers conceive of AI's role."
The evidence in the excerpt for the "passive channel" pole is about authorship. "Pre-2023 systems predominantly relied on rule-based agents and classifier pipelines to extract, surface, or lightly reformat information that a human still authored and sent." The AI sits between two people, but the message stays theirs. The abstract gives the reason the question is now pressing: ChatGPT, the rapid growth of large foundation models, and AI agent research. The introduction sets the human-to-human frame the AI enters, the CSCW time-and-space matrix (dyadic or group, in-person or distributed, synchronous or asynchronous) and the familiar difficulties of information asymmetry, missing shared background, and inclusivity in the "many-mind problem."
Against the library, the paper's two labels are coarser than the five-level spectrum in Does machine agency exist on a spectrum rather than binary?, which argues that agency is not binary. The excerpt does not say whether the review coded intermediate levels, so the two read as compatible only as a summary of direction. "Passive" also means something different here than in Why can't conversational AI agents take the initiative?. That note means an agent that never takes initiative in a conversation with a user. This paper means a channel that leaves authorship with the humans. On my reading, an AI could be an active participant in the second sense while still passive in the first, so the two findings measure different things and do not conflict. The design tension in How can proactive agents avoid feeling intrusive to users? is where an active participant in someone else's conversation would land, but the excerpt says nothing about intrusion or civility.
The excerpt is cut off before it says what post-2023 systems do, so "active communication participant" is named but not defined here. It gives no breakdown of the 52 papers by year or type, and nothing on the outcomes and benefits (RQ3) or challenges (RQ4) the review reports. It also says nothing on whether active-participant systems work better or are wanted. The shift it describes is in how HCI researchers frame AI's role, which is a claim about a literature, not about deployed products. At that strength, the safe statement is that HCI work on AI in human-to-human talk has moved from treating AI as a conduit for human-authored messages toward treating it as a participant in the exchange.
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What prevents conversational agents from taking initiative in dialogue?Related concepts in this collection 3
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Does machine agency exist on a spectrum rather than binary?
Rather than viewing AI as either autonomous or controlled, does machine agency actually operate across five distinct levels from passive to cooperative? Understanding this spectrum matters because it shapes how users calibrate trust and control expectations.
graded agency spectrum; this paper's passive-channel to active-participant framing is a two-pole summary of movement along a similar axis
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Why can't conversational AI agents take the initiative?
Explores whether current LLMs lack the structural ability to lead conversations, set goals, or anticipate user needs—and what architectural changes might enable proactive dialogue.
a different sense of passive, initiative in dialogue rather than authorship of messages between people
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How can proactive agents avoid feeling intrusive to users?
Explores why proactive conversational agents often feel annoying rather than helpful, and what design dimensions could prevent them from violating user expectations and autonomy.
the design tension an active participant in human conversation would face; the excerpt does not address it
Related papers in this collection 8
Papers most semantically related to this note, ranked by cosine similarity in the embedding space.
- Understanding the Design Taxonomy of AI-Mediated Interpersonal Communication Experiences in HCI: A Scoping Analysis
- Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII)
- Proactive Conversational Agents with Inner Thoughts
- Working with AI: Measuring the Occupational Implications of Generative AI
- Rhetorical XAI: Explaining AI’s Benefits as well as its Use via Rhetorical Design
- The Impact of Artificial Intelligence on Human Thought
- AI Peers Exert Social Influence on Human Dishonesty in Groups
- Towards Human-centered Proactive Conversational Agents
Original note title
AI-mediated interpersonal communication in HCI shifts AI from passive channel to active participant — pre-2023 systems mostly left authorship with the human