Modern large retrieval environments tend to overwhelm their users by their large output. Since all documents are not of equal relevance to their users, highly relevant documents should be identified a…
Beyond accuracy, there are a variety of aspects to the quality of recommender systems, such as diversity, fairness, and robustness. We argue that many of the prevalent problems in recommender systems …
“This paper develops a model of Bayesian learning from online reviews, and investigates the conditions for asymptotic learning of the quality of a product and the speed of learning under different rat…
“A common approach to handle digital information overload is to offer users a personalized access to information. Recommender Systems (RS), for instance, automatically suggest new content that should …
“The common underlying assumption of studies which investigate the impact of consumer reviews on product sales is that posted product ratings reflect the customers’ experience with the product, indepe…
Abstract. Consumer reviews and ratings of products and services have become ubiquitous on the Internet. This paper analyzes, given the sequential nature of reviews and the limited feedback of such pas…
“It is proposed that posters will be influenced by another’s opinion only when it is negative. Negative evaluators are seen as more intelligent, competent, and expert than positive evaluators (Amabile…
“The Internet has given word-of-mouth (WOM) a new significance by allowing individuals to express their opinions and thoughts to a global audience, and so, it is an essential aspect of e-commerce [3].…
In recommendation settings, there is an apparent trade-off between the goals of accuracy (to recommend items a user is most likely to want) and diversity (to recommend items representing a range of ca…
Online product reviews may be subject to self-selection biases that impact consumer purchase behavior, online ratings' time series, and consumer surplus. This occurs if early buyers hold different pre…
The rapid growth of online retail in the last decade has led to widespread use of consumer-generated ratings. This paper theoretically and experimentally identifies in- fluences that drive consumers t…