AI interaction guidelines (Rovo dialect)
Source: Atlassian Design (Rovo UI guidelines) · undated
AI experiences should demonstrate an understanding of the context of the person, team, and company knowledge. Using that context, AI should make smart assumptions about when to be proactive and how to help achieve high-quality outcomes.
AI should preserve a user’s flow by keeping interactions natural and unobtrusive, with controls embedded directly in the working surface to reduce context switching. When transitions occur across interfaces or devices, tasks and state should carry over seamlessly.
Whether it’s text, audio, video, or visuals, AI should let people input or transform information in the form that best suits them. Interfaces should adapt just as fluidly, shifting controls and views based on intent.
Give people clear insight into system state and how outcomes are produced, in real time and retrospectively. This deeper view should be easy to access across surfaces, with options like logs, documentation, advanced controls, or technical layers, adjusted to user role and preference.
Connect individual work to the broader team’s knowledge, context, and workflows. Interactions should seamlessly surface relevant expertise, resources, and shared information so people can build on each other’s work while maintaining privacy and permissions. In doing so, AI amplifies both personal productivity and team impact.
Support multiplayer collaborations by letting work move fluidly from individual effort to shared human-AI teamwork. This should feel continuous and connected across people, teams, and intelligent agents.
AI should weave a subtle blue thread through every interaction, reflecting Atlassian’s brand through tone, visuals, behavior, and system response without overwhelming the experience. These cues, whether colors, micro-animations, word choice, or design assets, create continuity and craft while allowing stylistic and functional variation. Even in personalized experiences, these touches should anchor the interaction in a cohesive Atlassian identity.
AI outputs should be high quality and efficient, not rushed or careless. Even when tasks are delegated, the system should clearly communicate risks, options, and opportunities to course-correct along the way.
Lines of inquiry this paper opens 13
Research framings built by reading the notes related to this paper — the questions it feeds into.
How should control and autonomy be allocated in human-AI workplace collaboration?- What does it mean to preserve user flow across AI-assisted workflows?
- How do explicit hand-off mechanisms reduce conflicts in human-AI co-creation?
- Does Atlassian's approach differ from other AI interaction design frameworks?
- Where should AI integrate to avoid creating isolated product experiences?
- How do design systems balance transparency with minimizing cognitive load?
- Can a single visual component communicate AI presence across different product contexts?
- Do Amershi's human-AI interaction guidelines still apply when design moves upstream?
- How do Amershi's interaction-phase guidelines compare to concern-based AI UX frameworks?